Last Updated: 16/08/2024

Welcome to Emergency Preparedness Solutions (“EPS”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.eps.ltd (“Site”). Please read this Privacy Policy carefully. By using our Site, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you interact with our Site, we may collect personal information such as your name, email address, phone number, postal address, and other similar details.
• Non-Personal Information: We may collect non-personal information, including browser type, operating system, the pages you visit, the time and date of your visit, and other analytical data to help us improve our Site.
• Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your activities on our Site. Cookies help us provide you with a better experience by remembering your preferences and improving our Site’s functionality.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide, operate, and maintain our Site.
• To improve, personalize, and expand our Site.
• To communicate with you, including responding to your inquiries and sending updates related to our services.
• To process transactions and send related information, including purchase confirmations and invoices.
• To understand and analyze how you use our Site, so we can improve it.
• To detect, prevent, and address technical issues or any potential security threats.
• To comply with legal obligations.

3. Disclosure of Your Information

We may share your information with third parties in the following situations:

• Service Providers: We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or providing services to you. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
• Legal Obligations: We may disclose your information if required by law or in response to legal processes, such as court orders or subpoenas.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, correct, or delete your personal information.
• The right to object to or restrict the processing of your personal information.
• The right to data portability.
• The right to withdraw consent at any time, where applicable.

To exercise any of these rights, please contact us using the information provided below.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Emergency Preparedness Solutions (EPS)
Email: admin@eps.ltd
Phone: +44 1389 603350
Operations Centre: CalaChem Industrial Services, North Site, Dundas Building, Earls Road, Grangemouth, Stirlingshire, Scotland, FK3 8XG